Effective Date: March 30, 2023
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with this website. By using this website, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, or other details you provide when contacting us or booking a consultation.
- Project Information: Details you provide when enquiring about services, including site details or project requirements.
- Technical Information: Browser type, IP address, pages visited, and other analytics data collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services.
- Communicate with you about your bookings or projects.
- Improve website performance and user experience.
- Maintain records for administrative and legal purposes.
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only in these limited situations:
- With service providers who help operate the website or provide services on our behalf.
- When required by law or to comply with regulatory obligations (including requests from bodies such as BORAQS).
- With your consent for collaborations or referrals to supervising architects or related professionals.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
This website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly as a result.
6. Links to Other Websites
This website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
7. Your Rights
You may request to:
- Access, correct, or delete your personal information.
- Withdraw consent to the use of your information (where applicable).
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”